Hosted PBX is a service where the call platform and PBX features are hosted at the service provider location (ie. The Cloud). WIth Hosted PBX, the business end users connect via IP to the provider for voice service. Having your PBX system hosted in the cloud gives you the ability to have all of the features of the traditional PBX in your office, plus more, and you are not required to have bulky equipment in your office. Another major advantage of using Virtual PBX or Cloud Hosted PBX is you can have multiple users at multiple locations all on the same system. Regardless of where your users are, they can access the phone service using a PC, Desk Phone or IntelliVoice's Mobile App as long as they have an Internet Connection. With IntelliVoice you will receive all of the features available through a virtual pbx without having to pay extra. IntelliVoice has the most reliable servers, most reliable software, all support comes from The United States and that is why IntelliVoice is the premier choice for all of your business communication needs.
VoIp Phone Service
With IntelliVoice you can make or receive phone calls wherever you have an internet connection. Our Softphones and Mobile Applications allow you to use your phone service wherever you are.
Caller ID Control
IntelliVoice makes it simple to manage both your incoming and outgoing caller ID's to display either your name or your company's name through our easy to use IntelliPortal.
IntelliVoice's SoftPhone allows you to transform your PC into your phone to easily receive calls, make calls and even route calls from anywhere. With IntelliVoice's SmartPhone you are able to manage all of your calls, voicemails and faxes directly from your computer on the fly.
Local Phone Numbers
With hundreds of available area codes to choose from, IntelliVoice makes it easy to make a local presence. We make it easy to direct all of your calls to a single number or to multiple extensions at the same time by using our Ring Group feature.
With thousands of available 800 numbers to choose from, IntelliVoice makes it simple to have a corporate look with a toll-free number. IntelliVoice also has Vanity numbers to really spell out your brand and make remembering your business phone number easy for your customers and prospects.
When making the switch to the most reliable business communications with IntelliVoice, there is no need to loose your existing telephone number(s). We will port your number(s) from your existing communication company at no additional charge to you.
IntelliVoice not only offers the best quality VoIP and PBX phone systems, we also offer High Definition Web Conferencing & Video Meetings. IntelliVoice has a wide variety of devices that give you the ability to have a professional video meeting with High Definition quality.
Single & Mulit-Level IVR
Give your company that extra boost of credibility while making it easier on customers to get to the right person with our single level and multi-level IVR. IntelliVoice allows you to give your customers the ability to choose "1 for customer support" and eliminate the cost of an answering service.
Find Me/Follow Me
The Find Me / Follow Me feature allows you to be reached on multiple devices at any location. With IntelliVoice's easy to use portal, you can choose to have your phone ring multiple devices, either simultaneously or sequentially, so you never miss an important call again. Now you have the freedom of leaving your office without missing a call.
All of our Cloud Hosted PBX and VoIP services allow you to be in control of who calls your company. You are able to block malicious callers, route callers directly to voice mail and take calls from people of your choice. Adding and removing numbers is a breeze and setting hours for specific calls can be done in an instant.
Call Parking allows you the ability to place any call on hold in a virtual location and pick it up at any end point in your office. With Call Parking you do not have to transfer a call into your office and hope to race there in time to answer it. You caller will hear the music on hold until you pick up the call at any phone in your office.
Call Log Retrieval
Retrieving your recent call history is both easy and fast with IntelliVoice. We will store every detail from your outbound, inbound, faxes and voicemail calls with details such as callers name, date, time and duration of the call. This feature also allows you to manage your employees volume of calls and average call time.
Running a special online promotion or ad? Have a sales or customer service department? IntelliVoice's Ring Group Feature makes it easy to ring multiple extensions in a consistent pattern, availability based or all at once to ensure that no call goes unanswered. This feature is great for high call volume or dispersing calls amongst a group of employees.
Automatic Call Recording
With IntelliVoice you have the ability to automatically record all of your calls and have them stored in the cloud. Access recordings on the fly for quality assurance or training purposes without taking up space on your computer. IntelliVoice makes call recording simple and easy and gives you the ability to have everything stored in the cloud, along with your entire phone system.
IntelliVoice has an easy to use Voicemail platform that will ensure you never miss another call. Customized greetings, default greetings and away greeting allow you to communicate with your customers even when you can't answer the phone.
Get your voicemail messages no matter where you are. Every time you receive a voicemail IntelliVoice will send you an email to ensure you always know when someone has called. Unsubscribing from this feature is also an option for those who do not like to have flooded mailboxes.
Using the IntelliVoice mobile app, Softphone or in your online IntelliPortal, you can read your voicemails rather then listen to them. This is a great feature for businesses that have a lot of voicemails to read through them quickly and delete the ones that are less important.
With IntelliVoice, making a personal voicemail greeting is a breeze. Easily let your callers know that you are closed for a holiday, away from the office or on another call. Never have to record your greeting on the computer and upload it on the system, just follow prompts and record your greeting.
Business Hour Rules
Easily set the days and times during which callers can reach your staff via phone. You can use Business Hour Rules to create different phone call behaviors based on day and time.
Directed Call Pick-Up
Pick up a call that is ringing on any other phone at any time. If you see a call ringing on another phone or extension you can simply select that ringing line and pick up that call at any phone.
No Busy Signals
IntelliVoice's Dedicated Lines plan provide you with unlimited calling capacity so that customers will never hear a busy signal. Rest assured your staff will be able to handle even an unexpectedly high volume of calls.
You’re in great hands with IntelliVoice. In addition to managing and maintaining your business voice service, our expert sales and support team will help you with every aspect of deploying our PBX/Voice products, including:
Planning, configuration, and installation of your hosted VoIP service
Dedicated project manager and point of contact
24x7 proactive monitoring detects issues before they become problems
US Based Technical support
IntelliVoice offers feature-rich virtual PBX solutions, differentiated primarily in their pricing models, for small to medium-sized businesses looking to enjoy savings and productivity benefits of VoIP without the risk of obsolescence and heavy investments in equipment.
WIth IntelliVoice Mobile, you will never iss a call and can bring your office with you wherever you go. IntelliVoice gives you the ability to make and recieve calls as well as mange your account on our mobile application available on Apple, Android, Windows and BlackBerry.
An auto-attendant is a prerecorded "menu" system that can be used to direct callers to different departments or employees within your company. This feature gives the impression of a fortune 500 company and allows callers options such as "press 1 for sales", making it easy for the caller to get to the right department.
IntelliVoice has a wide variety of communication devices for our customers. We offer products from manufacturers such as Cisco, Polycom, YeaLink and many others. All of our devices are pre-programmed and ready to use as soon as they arrive at your office.
All IntelliVoice Customer Support is 100% US Based. We pride ourselves in the level of care we provide each one of our customers. Because everything is hosted in the cloud, we can remotely fix most issues.